Archives for September, 2025

Sep
30

Empathy Map: A Tool for Understanding User Experiences

An empathy map is a visual tool collaboratively used to understand user experiences. It illustrates four main dimensions of what users say, think, do, and feel in their interactions with a product or service. In the design thinking process, deeply understanding the user is a crucial first step. One of the proven tools to achieve […]

By IT Center | blog . DevOps . news
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